Shipping policy
ORDER PROCESSING
We are passionate about providing you with fresh, fabulous, and 100%handcrafted products.
- Kindly allow 3-5 business days for your order to be processed.Â
- If you order over the weekend, your order will be processed the next business day.
- We ship with Canada Post. Please, allow an additional 5-7 days for your parcel to be delivered to you once it has been processed.Â
ORDER TRACKING
- All orders will receive an automatic package tracking number.Â
- When your order is shipped, we will send you an email to confirm your shipment. This email will include a tracking number and link to enable you to track your package.
- Luxx Body Beauty is not responsible for non-receipt of orders due to improperly submitted, inaccurate and/or incomplete shipping addresses,Â
SHIPPING TIMES AND CALCULATIONS
- The shipping and handling cost is based on the total weight of the order and your shipping address/location.
- Delivery times shown are based on regular business volume.
- Orders shipped only on business days: Monday-Friday, excluding stat holidays.
- If you want faster delivery, upgrade your shipping method. Note: not all delivery methods are available to all areas.
- Please double-check your order and shipping address during checkout to ensure it's accurate and complete.Â
- Additions or corrections to your order? Please reach out to us as soon as possible after placing your order, and we will make any changes if your order has not yet been processed.Â